EMPOWERING CUSTOMER ACTION

ECA is a powerful approach designed to boost customer involvement. By delivering the right support, ECA empowers customers to proactively shape their experiences. It leads to improved customer satisfaction, as well as valuable insights that can inform business decisions. Ultimately, ECA is about creating more info a mutually beneficial relationshi

Serel's powerful framework hinges on a fundamental idea known as ECA. This acronym stands for Event-Condition-Action, representing the core mechanism that drives Serel's dynamic operation. ECA forms a clear pattern for handling events within the system. Firstly, an event is initiated, signifying a specific occurrence or change. Subsequently, a con